To obtain a license, they must have graduated from an accredited maritime college. We recommend that you obtain all visas as early as possible to assure you are prepared to travel without interruption. We seek, to the extent feasible, to accommodate guests with disabilities. Ambulatory Accessiblerooms are designed for use by guests with mobility disabilities who do not require the regular use of a wheelchair, scooter, or other similar assistive devices. We hire the right people, make sure they receive ongoing training, conduct drills and exercises to practice that training, and perform regular audits and inspections. At Holland America Line we do not discriminate against individuals on the basis of disability. Keep medication close at hand in your purse or carry-on bag. To order Greenhouse Spa products online, visti www.timetospa.com. Electronic cigarettes are not permitted in staterooms or in other public areas of the ship other than designated smoking areas. Provided you have not requested early ticketing, Flexible fares can be changed or cancelled without change fees at any time prior to your cruise final payment due date. We do not permit our guests to bring pets, therapy/companion animals, and other animals that do not meet the definition of service animals. Choose from more than 100 items, including a festive bottle of Champagne, specialty dining package, bouquet of flowers or an onboard credit. Also, is there onboard testing required for Canada stop? When users phones pick the shipboard signal, their phone will usually display cellular at sea, Ship Roamor 901-18. FACs are notations in the booking that show the guest has an outstanding credit with the airline which can be applied to a future Holland America Line air booking with the same airline or redeemed directly with the airline, typically within 365 days. You may review your air itinerary by logging into My Account or Manage My Bookings at www.hollandamerica.com. A Yes, all the required information is contained in Express Docs, including flight itineraries, hotel and transfer details. Tickets are nontransferable and name changes are not allowed. Our websites follow the official guidance of the World Wide Web Consortiums Web Content Accessibility Guidelines (WCAG). Menu items from the daily menu are also available in half portions upon request. Local sales taxes are applied where required. On a Christmas cruise two years ago most of the kids were very well behaved, or at least appropriately behaved for their age. With the Have It All dining in Tamarind and Pinnacle, can you order anthing off of the menu (including two appetizers and/or entrees and desserts)-as you can in the dining room, or is each diner limited to one selection from each section (one Appetizer, one Entree, and one Dessert) It is not clear on any of the sites I found. On your Holland America Line cruise you're free to dine As You Wish, from a casual bite poolside to a formal five-course affair in our classic main Dining Room, where you can choose traditional pre-set seating or a flexible open schedule. There may be a small white box containing a smaller red box that has an X in it. Rate the holland america friends and family form. For guests with food intolerances or allergies that are not life-threatening, please contact our Ship Services Department at (800) 541-1576. These rooms provide accessible bathrooms along with an accessible route and clear floor space on only one side of the bed in a stateroom configured to provide one bed and between the beds in a stateroom configured to provide two beds. Canaletto is a relaxed venue that serves authentic Italian cuisine. Please see your server or bartender for a full list ofitems included in each package. Tickets are nonrefundable. Friends and family casino offer. Payment of any fines levied is the responsibility of the individual guest. These suites have a king-size bed convertible to 2 twin beds. Any amount in excess of this allowance will be not be allowed onboard. Only $17.95 per guest/per day* Quench your thirst with our nonalcoholic package which includes an unlimited variety of premium coffees such as espresso and cappuccino, juices, Coca-Cola products, our signature mocktails, Red Bull, and bottled waters 500ml and under. Would be interested in the other 3 though. If you believe a delay will cause you to arrive in the port of embarkation less than two hours before the ship's scheduled departure or if you are concerned for any reason that the ship may leave before you arrive, our representatives may be able to advise you of arrangements to minimize disruptions in your vacation plans. What behavior is expected from employees and their guests with regard to the Family & Friends Program? You will be responsible for all costs you incur to join the vessel at the next port. Each shore excursion will show a corresponding activity level icon; use the icons as a general guide to the level of activity involved. Please contact the ship's Medical Center for any medication requiring refrigeration. The daily Crew Appreciation charge is $16.00 per guest per day for non-suite stateroom guests and $17.50 per guest per day for suite guests. Pamper yourself with one of many signature spa treatments or salon services at the Greenhouse Spa & Salon. Situations may occur in which guests with limited mobility may not be able to go ashore at the time they desire or are unable to go ashore at all in certain ports. An additional US$1,000-worth of articles may be brought in and taxed at a reduced flat duty rate. Staterooms VA8032, VA8031, VA6049, VA5140, VA5137, VA5054, VA5051, VA4132, VA4131, H4090, H4089, VA4052, VA4051 are ambulatory accessible. Essential Information (hollandamerica.com, www.cbp.gov/travel/international-visitors/esta, Read more about applying for these documents, https://book2.hollandamerica.com/protocols/, https://www.cbp.gov/travel/us-citizens/western-hemisphere-travel-initiative, Learn more about family cruises with Holland America Line, Special Requirements Information (SRI) Form, Do Not Sell or Share My Personal Information, 23" maximum in order to be accommodated in a standard stateroom, unless collapsible to a width of 23" or less, 8005134515 (or locally at 9545850575). These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed and accessible bathing facilities with grab bars, accessible seat, accessible controls and hand held shower head. I travel alone and pay the room for 2 people.Would it be possible to give to singles some perks,like 1 free excursion, some free drinks,some coupons for the Casino,1 free specialty dinner ? A traveler may include up to 100 cigars and 200 cigarettes (one carton) in the US$800 exemption from duty. All rates are in USD. My cruise is in January 2023 and do I need to purchase by a certain date? If we do not have your information by this deadline, you will be unable to sail. From time to time it may be necessary to re-accommodate booked Family & Friends and make them an offer to change their travel plans. Any crewmember who becomes ill is immediately isolated. To clear your cache on a Mac, select Safari on the menu along the top of the screen and choose Preferences. Make a Holland America Line cruise even more special for your friends and family by surprising them with an onboard gift. If your shaver operates on standard 110 AC, by all means bring it (guests with pre- or post-cruise hotel packages may want to bring converters and/or adapters for their hotel stay). Prices shown are per person, based on double occupancy. Q Is there a deadline for completing the Online Check-in process and accessing my Express Docs? Koningsdam Seattle, WA 98119. There is step up into bathroom, threshold into the shower, and standard interior and exterior door sizes. Automatic Identification Systems (AIS) that enable our ships to be located and identified should there be a communications failure. The airline may generate a Future Air Credit (FAC) memo in an amount the airline determines. Are Family & Friend offers subject to change? Failure to have the proper documents may result in refusal of passage by Customs and Immigration authorities. Stateroom kits that include a visual and tactile alert for someone knocking at the door, the phone ringing, or an alarm. If the current available price exceeds the original airfare, the guest must pay the additional charge. Onboard Credit is spending money to use on our ships. Q What does the email notification from Holland America Line look like? Seat assignments are not guaranteed and are subject to change at the discretion of the airline without notice due to schedule changes, equipment changes or other unforeseen circumstances. Telephones with amplified sound or an amplification attachment for telephones in staterooms. Holland America Line employees cannot receive any compensation for making these cruise offers available to family and friends. C1082, C1081, D1100, I-8037 are set up with 2 twin beds only to meet compliance spacing with wheelchair access between the beds. For the most accuracy onboard your ship, please complete the process at least 30 days prior to your departure. We try, to the maximum extent possible, to grow people within our company. The Quench Beverage Package is limited to 15 non-alcoholic drinks daily. Your Daily Program will list times and locations. It is also part of our operating practices that our senior management visits and sails on our ships as much as possible. This right does not apply to increases in Taxes or to Surcharges. To verify whether your nationality requires a Canadian visa or eTA, please contact your local Canadian consulate or visit thisCanadian immigration Web site, which may be useful to determine what is required. With elegant fine dining and enriching activities, Holland America Line's cruise ships welcome you aboard to discover timeless cruising, refined for a new generation. Q I find some of the wording on my Express Docs is too small on the screen to read comfortably. Plus, kids and families love the wide selection of food choices available when dining on board Holland America Line ships. Having a passport will enable you to fly from the U.S. to a foreign port in the event you miss your scheduled embarkation or to fly back to the U.S. if you need to disembark the ship mid-cruise due to an emergency. Commercial and cargo airline employees, their spouses, dependent children under 21, retirees of the airlines (not defunct carriers), parents of the employee, parent-in-laws of . To order Greenhouse Spa products online, visit www.timetospa.com. Be sure to bring a sufficient supply of medication and transport it in the original container. Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. Please see your server or bartender for a full list of items included in each package. 03. Is there a charge for meals or do you order off the menu as you would do in the other non-premium dining areas? We recommend that you use this for the most critical emergencies only: Connecting to a Holland America Line vessel at sea is simple by usingShip Dial Service. Alaska is casual, but be prepared to dress for dinners (see Evening Dress below). Holland America Line is hosting the Orange Party on board each of our ships on one evening every cruise. Tickets are nontransferable and name changes are not allowed. You have the option to choose what day of the month you would like your credit card to be charged. Imagine the smile caused by a bon voyage bouquet; the pleasure given with a "Well-Being" spa package or the appreciation felt for a prearranged romantic dinner for two at the Pinnacle Grill. Consequently, you assume the entire risk of utilizing these third-party services subject only to whatever terms or arrangements are made by you or on your behalf with the service provider. We recommend contacting one of these companies to confirm your arrangements as soon as possible in order to ensure the availability of your specific requests. It may be necessary for guests to overnight en route to or from their cruise due to airline schedules and/or availability. Those looking for some casino action can find games for all levels of experience as well as complimentary lessons. Yes, we offer supervised, age-appropriate games, sports and activities on board for kids and tweens while teens can enjoy an exclusive venue and special events. If you have any questions about whether the animal you wish to bring on board is, in fact, a service animal, you may contact ourGuest Accessibility Department. Book online at www.luggageforward.com/hollandamerica or call Luggage Forward directly. Learn more about this unique Dutch celebration and prepare to get your orange on. No additional deposits will be due until final payment. Jim. In most foreign countries, the laws are not as stringent as those in the United States. Our highest priority is your health, safety and peace of mind. Cancellation of Restricted Air will incur cancellation fees of the full cost of the ticket. Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. Children are welcome at our World Stage shows but must be accompanied by a parent/guardian and must be 18 or older to sit in the first two rows. Do not pack your passport, medications, cruise documents or airline tickets in your checked luggage. Tender ports are noted in the itinerary detail of each voyage in the Plan A Cruise section of our website as well as the itinerary detail on your Booking Confirmation. The ability to provide assistance may depend on certain factors such as the weight or dimensions of the scooter. Contact your travel advisor or our support line at 1-800-628-4771 if you require assistance with name corrections. Can existing bookings be transferred to the Family and Friends program? We recommend that you Guests requiring continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. Learn more about family cruises with Holland America Line. Or do we still pay them, seeing them added to my account. Choose from among thousands of tours all over the world from active ziplining adventures to immersive, historical explorations. The information will advise you of your seating assignment and table number. The above list is not exhaustive. It is your sole responsibility to obtain and have available the proper travel documents necessary for your travel, including all associated costs related to obtaining your travel documents. The captain can perform your Symbolic at Sea ceremony once on board the ship. Items that should be registered generally include those not manufactured in your country. Fully Accessible Single Side Approach Each year between 20-50 percent of international travelers, an estimated 10 million persons, develop diarrhea.
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