If the select your seat option is not available on the new Service you will be entitled to a refund of your seat reservation fee in accordance with Conditions 9 and 10. fail to produce your Ticket for inspection when asked at any point during your Journey; do not have sufficient battery or signal on your mobile phone or other electronic device to display your E-Ticket (if you have not printed this) or M-Ticket when asked at any point during your Journey. 1-50. The Met Office recorded a . and our selected partners, click 'Accept all cookies'. Please see the Ask section of our website at www.nationalexpress.com for further information. A reference to a statute or statutory provision includes all subordinate legislation made under that statute or statutory provision; (c) any words following the terms including, include, in particular, for example or any similar expression, shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms; and. Andrew Tate arrested for human trafficking, Official UNIVERSITY of BATH 2023 entry thread. For the avoidance of doubt, we will not be responsible for such additional costs or losses where caused by Circumstances Beyond Our Reasonable Control or any reason as a result of or in contemplation of Brexit. Children aged under the age of 2, must be accompanied by an adult aged 18 or over. National Express Group PLC 2023. You must allow plenty of time for a Service to arrive in time to connect with any of our other Services or services provided by third parties. With the exception of briefcases no hard-shelled cases, wheeled bags or hard framed rucksacks/backpacks arepermitted on board for safety reasons and must be stowed in the luggage hold of the Coach. If we take any of the actions in consequence of your bad behaviour specified in this Condition 12 or you are refused travel in the circumstances specified in this Condition 12, we will not be liable to you for any loss, damage, injury, inconvenience or cost that you suffer or incur as a result. Or did you send off for it after the inspectors saw you? If you fail to comply with this Condition 12, we shall be entitled to restrain you, remove you from any Coach or Station owned or managed by us, refuse you further carriage, cancel your Ticket without refund and take any other measures as we consider necessary, including to involve the police if we consider that there are any security or safety issues. Reg No. you get a holiday but it must be one you wanted growing up , whats the holiday ? National Express bus drivers and engineers in the West Midlands, organised in Unite the Union, have won an astonishing 16.2% pay deal, after waging an all-out strike in defiance of management intimidation and union busting. (a) Children under the age of three: Children who are under the age of three may travel for free, provided that they are accompanied by a full fare paying adult aged 16 or over. We may transfer our rights and obligations under these Conditions and any Special Conditions to any other person. Subscribe to our email updates service below to receive the latest news from National Express Group. Should any such Condition or applicable Special Condition (or any part thereof) be illegal, invalid or unenforceable, it shall be severed from these Conditions or the Special Conditions (as appropriate), and the remaining Conditions and applicable Special Conditions (or parts thereof) shall continue in full force and effect and be amended as far as possible to give valid effect to the intentions of the parties under the severed provision. We reserve the right to change your pre-selected seat for operational, safety or security reasons (which may include, without limit, to enable us to accommodate any disabled passengers or if you have a seatbelt exemption) at any time, including before or after boarding a Service or during your Journey. We accept no responsibility or liability for such requirements or any delays or other problems caused by such requirements and you expressly agree that this is a risk you freely assume as a condition of travelling on our Service. (d) a reference to writing or written includes email. (g) Effect of refund: If we give you a refund, your Ticket will be cancelled and we shall have no further obligation to carry you on any Service with that Ticket. Something went wrong, please try again later. (c) Paid Tickets: You are only entitled to a refund if you have paid for the Ticket which is being refunded. There will be changes to the bus route for services across Birmingham, Soliuhull and the Black Country from Sunday, December 5, Get the latest Black Country news straight to your inbox. You should comply with any such request where you are reasonably able to do so. (c) No seat selection: If you do not pre-select a seat on a Service prior to departure, you may sit in any available and unreserved seat when you board the Coach provided that you move to another seat from the point at which such seat is reserved by another passenger and provided that you comply with any request from any driver of a Coach or National Express representative to move to another seat at any time during your Journey(s). (c) We will not be liable to you in respect of prohibited items: If you take any prohibited items of property onto any Coach or into any Station, we shall not be liable for any loss or damage occurring to such items for any reason whatsoever, including our removal of such items. 35.1K Followers. All rights reserved. We will only be liable for any loss of or damage to your Luggage or other items of property caused by our failure to use such reasonable care and such liability will be subject to Condition 9.4. (d) Storage of Luggage: All Luggage, other than hand Luggage, must be stored in the hold or other storage compartment on the Coach and not in the passenger compartment of the Coach. If they are travelling in a wheelchair or you wish to book assistance with travel please call our Assisted Travel Helpline before booking and at least 36 hours in advance of when you would like to travel. We shall not be obliged to hold up the Coach to wait for you, and we shall not be liable to you if you miss the Coach because you return later than the specified time for departure. Email swiftsupport@tfwm.org.ukand include: Dont miss out on vital information, subscribe today and be in the know at all times. (c) If you wish to cancel your Ticket: Please check the Special Conditions which apply to your Ticket for the circumstances in which you are permitted to cancel your Ticket and are entitled to a refund. (c) If you purchase an M-Ticket, it is your responsibility to check the details to ensure that they are correct on the screen before payment is made and it is your responsibility to check at the time of receipt that the text message on your mobile phone screen shows the correct date and time for your Journey. Call or get in touch online (d) Fee for selecting a seat: There may be a fee for pre-selecting a seat. (a) Making the claim: If you wish to cancel your Ticket earlier than 24 hours prior to the departure time shown on your Ticket you may claim a refund from the office or agent who issued the Ticket. You should check all your Luggage or other items of property at the time of disembarking a Service for any damage and notify the driver or a National Express representative at the time of discovering such damage or, in any event, within 24 hours of the end of your Journey by calling us on 03717 818181. Official University of Brighton 2022 Applicant Thread, Got Caught Bus date dodging but with a twist, University of Portsmouth Accommodation 2021. roundabout n then into bus lane during operation hours?? A Ticket may only be used by the person(s) named in it or for whom it has been purchased and may not be transferred to or used by anyone else. Calls to this number are charged at local rate. (a) No liability if you have no reservation: If we cancel or withdraw a Service before it has commenced, and you do not have a place reserved on it, we shall have no liability to you or any third party. Make an Appeal If you have been issued with a Penalty Fare Notice, choose the correct rail company below to start your appeal. Revision Struggles?! National Express West Midlands Managing Director, David Bradford, said: "We are making small changes to many of our bus timetables to improve the punctuality of our services. (d) Young persons over the age of 16: Young persons over the age of 16 do not qualify for a Child Ticket and will be required to purchase an adult Ticket (unless they qualify for any other discounted or concessionary travel). You must travel with a valid Ticket and if you have been given a reservation number to quote to the driver of the Coach for your Service, your reservation number. Bus Users UKs contact details are: Address - Cobalt Square, 83 Hagley Road, Birmingham B16 8QG, Email address - enquiries@bususers.org and website - www.bususers.org. You can also donate cash, which will go into a fund held by a charity partner to use to plug gaps or buy specialist toys for children with additional needs. (a) Travel without a valid Ticket: You will be considered not to be travelling with a valid Ticket if you: For the avoidance of doubt, this is a non-exhaustive list of circumstances in which you will be considered to have travelled without a valid Ticket as other circumstances may also show this to be the case. Now you can enjoy convenient local bus travel when you arrive in Birmingham and take advantage of great offers too at www.nxbus.co.uk. Any claims in respect of damaged Luggage or other items of property must be received by us as soon as possible after the date you discover the damage to the Luggage or other items of property and, in any case, within 28 days of the date of your Journey. (a) Food and drink: You are more than welcome to bring your own drinks (with a lid, if they are hot) and cold food. Bus. Registered No: 2590560. Some journeys from Northfield will terminate in Hawkesley. Nothing in these Conditions shall affect your statutory rights. Three donation days, held at Edgbaston to take in new and nearly new donations of gifts and books, are now ended. Id like to remind customers in Birmingham, Solihull and the Black Country to check our website for up-to-date information on the new times for their bus. National Express West Midlands closely monitors its 29 BYD ADL zero-emission buses, including for energy consumption and driving style. You will be asked to provide information that your assistance dog/animal is highly trained, such as a certificate, correspondence from the training organisation, ID book, owner training logs, an email or a verbal assessment from the owner confirming what training has taken place. (e) Return of your Ticket: When making your claim for a refund, you must return your unused Ticket (or the portion of your unused Ticket) to us. If you are travelling in a wheelchair or require assistance, please call our helpline before booking and at least 36 hours in advance of when you would like to travel. If you have any doubts about whether we will carry any particular item, you should obtain our written confirmation before purchasing your Ticket and bring this with you when you travel. Youll need the following: FreepostWest Midlands Rail Customer Relations. Customer Services - TicketingTransport for West Midlands16 Summer Lane, BirminghamB19 3SD. Value drivers that differentiate us from our peers as a leading operator in this critical sector. We shall not be liable to you for any loss of revenue, loss of profit, loss of business or opportunity or business interruption, or any indirect or consequential loss. You will be responsible for the cost of returning any Tickets to us. National Express West Midlands carries over one million passengers every day, making it one of the largest bus operators in the UK. The skipper celebrated by staring at the away fans that had been goading him. If you cancel your Ticket for your Journey(s) where you have pre-selected a seat or if you cancel your pre-selected seat, the seat reservation fee shall not be refunded (irrespective of whether or not your Ticket is refundable pursuant to the applicable Special Conditions). If you cannot see the select your seat option as part of your booking process that means that this option either is not available on the Service you are booking to travel on or is not available on the sales channel you are using. Entry refusal on a bus by driver. (a) Travel in wheelchairs: The majority of our Services are now performed by fully wheelchair-accessible coaches which can convey a passenger in their wheelchair in the designated wheelchair space. Apply for the refund at the ticket office where you bought your season ticket. In the event of any conflict between the two sets of terms, the applicable Special Conditions shall take precedence over these Conditions. Unaccompanied children will not be carried. If we delay enforcing these Conditions, or any Special Conditions that apply to your Ticket, including by delaying asking you to comply with them or taking steps against you for non-compliance with them, this will not prevent us from enforcing them against you later in respect of that or any other non-compliance. If your ticket is not a Swift or nNetwork ticket, contact the operator for a refund. These journeys will run along a one way loop via Old Portway, Edgewood Road, Longdales Road and Edgewood Road to turn around. Pick a date. Make sure you supply all the information necessary to ensure that your appeal is assessed correctly. As our storage facilities are limited we may only hold on to left or lost Luggage or other items of property for 28 days, after which time we reserve the right to dispose of it in any manner we consider appropriate. Need a paper copy? This also applies to passengers travelling in wheelchairs. Passenger promise & rights. For service updates and diversions follow us on twitter. Official University of Warwick 2023 Applicant Thread. We request that assistance dogs or animals wear a safety harness or are placed in a pet carrier that can fit on a seat when on board the Coach which shall be attached to the seatbelt of a spare seat. We may also refuse you travel. If you are travelling in a wheelchair or require assistance we recommend that you contact us on the following local rate telephone number: 03717 81 81 81 (lines open 8am - 8pm 7 days a week) 36 hours in advance of when you would like to travel. That is an ongoing process, overseen by Head of Zero Emission Implementation Vic Duddy. (iii) Use mobile phones and other electronic devices considerately on all Coaches and in any Station. (b) What happens if you take prohibited items: If you take any prohibited item onto any Coach, we will advise you that they are prohibited, we will remove them from the Coach and the driver will give you a reasonable amount of time, based on timetable of service, to either dispose of the item or make alternative arrangements for the item's transportation. Your personal data will be processed in accordance with our customer and passenger privacy notice available at www.nationalexpress.com/en/help/privacy-centre. * Before you go, please check out our Christmas Brumwish appeal here . If the number begins with 633597 0112, contact National Express West Midlands instead. The Student Room and The Uni Guide are both part of The Student Room Group. The company is national express. Where such transport involves air travel we recommend you allow at least 180 minutes between the Service scheduled arrival time and your flight departure time or such longer period as may be recommended by your airline or the airport from which you are travelling and you should contact the airline you are flying with and the airport you are flying from to confirm if a longer period is recommended. To assist you through the steps in the following payment process, you will need the Notice that has been issued to you. The number 77 bus between Walsall and Sutton Coldfield: Most journeys will run between Sutton Coldfield and Streetly (Hardwick Arms) only and will no longer serve Walsall. (d) Fragile items: We only agree to carry fragile items if they are of reasonable size and securely packaged in order to not become damaged in the luggage hold, subject to space being available and any charges being paid if the items are excess or outsized items. The initial offer of the employers was for a 14% pay rise, which appears well above inflation. The charges will be confirmed during the booking process. On European Services it is your responsibility to load any Luggage which you want to place in the hold on to and off the Coach. This means that we may include adverts from us and third parties based on our knowledge of you. If you have to change from one Coach to another you will be responsible for transferring yourself and your Luggage and other items of property between Coaches, unless other arrangements have been made in advance including those made by passengers who have pre-booked assistance. Such stops are shown on our published timetables. West Midlands tram repairs could last beyond Christmas as frustration boils over, Owners of Fiat 500 cars have been given warning by police, Officers say the car model is actively being targeted by thieves at train stations, Mapped - areas in and around Birmingham with the worst drivers, Areas such as Wolverhampton, Dudley, Kidderminster, Staffordshire, Bromsgrove and more have hundreds of bad drivers, I pay double the price to travel because I'm disabled - things need to change, Kelly Bloomer, from Rowley Regis, said travelling around Birmingham in a wheelchair was a 'nightmare', Police update after man killed and two others hurt in Rowley Regis lamppost crash, Police have issued an update on the investigation into the fatal crash, Couple driven out of home due to 'creepy' neighbour's taunts about sex life, Alex and Carla Salt accused the man of playing 'sick mind games' which made them feel 'completely unsafe', Crafty Midlanders create postbox toppers to mark King's Coronation - here's some of the best, The cheerful creations have raised countless smiles from passers-by, In pictures: Hidden Kidderminster village and its stunning woods and lake, Nature lovers near Kidderminster will adore these special woods, Pictured: Incredible postbox toppers to celebrate the King's Coronation, Crowns, beefeaters and even King Charles III and Queen Consort Camilla now adorn postboxes across the region, Michelle Heaton shares sad photo after celebrating two years of sobriety, The Liberty X singer shared a throwback photo to the last day she drank alcohol, Sister sprayed brother with chili and vinegar concoction in long-running family feud, She attacked him after a chance meeting in the street and then tried to spray him again, hoping he would be peering through his letterbox, Aston Villa failed massively in one key area against Man United as Unai Emery makes intentions clear, Heres the big talking points as Man United put a stop to Villas run of form with a West Midlands derby against Wolves now on the horizon, The children's museum with a fairy tale forest caf and giant grasshoppers - just one hour from Birmingham, Kids can build dens in the gardens, pick up pre-loved books in the Jungle Bookshop and brave a Mystery Rooms Experience at the Childrens Country House at Sudbury Hall in Derbyshire, MasterChef Australia judge Jock Zonfrillo dies as Jamie Oliver and Gordon Ramsay lead tributes, Gordon Ramsay and Jamie Oliver are among the famous names to have paid tribute to the 46-year-old presenter, Six household appliances that can cost 450-a-year to run - full list, Fridges, freezers, and washing machines are all becoming significantly more expensive to run, Tower crane installed by 'spider men' next to Birmingham Town Hall, The 1.2 billion Paradise project in Birmingham city centre has reached another milestone with a 50-metre tower crane arriving to build Three Chamberlain Square, Three Chamberlain Square in Paradise - pictures of new crane going up, The new 50-metre crane that will build Three Chamberlain Square has been erected next to Birmingham Town Hall, Police find 'interesting items' in suspected stolen car, The Ford Firsta was boxed in on Long Lane, Halesowen, Teenage boy 'missing in river' and four friends pulled from water, Major search of Lechlade-on-Thames river under way to find boy, 12 amazing Birmingham street food vendors you need to visit this summer, We're lucky to have a number of quality street food locations in the city, we've picked out 12 of the best that you can tuck into right now, ITV Im A Celeb twist causes upset as Myleene Klass slams decision, The announcement from Ant and Dec doesn't go down well in camp, Aston Villa Q&A live: Boubacar Kamara latest, Johan Lange role, Cameron Archer future, summer plans, Ashley Preece hosts this weeks live Q&A as Aston Villa aim to chase down a European spot with just four games remaining, starting with Wolves this weekend, BBC presenter hospitalised due to nasty injury as fans send messages of support, He posted a picture of himself lying in a hospital bed, Manchester United were 'too clever' for Aston Villa after exposing 'simple' gameplan, Aston Villa were edged out by Manchester United on Sunday at Old Trafford to effectively end their slim Champions League hopes, Grass won't be mowed for a month in four Birmingham neighbourhoods, The council pilot will be rolled out in four city wards - and it could transform how parts of the city look. Except where Condition 2.3 provides otherwise, these Conditions and any Special Conditions applicable to your Ticket will apply to all Services operated by us. Discover what we do to ensure our services are fair for all. (c) a service that is subject to its own, separate, terms and conditions of carriage (other than Special Conditions) which shall be made available to you on the website or at the place that you, or another person on your behalf, purchases a ticket for travel on such service. Since the Enviro400EVs entered service in mid-2020, a great deal of learning has been drawn from them. If you are found travelling with a Ticket that we have reasonable grounds to believe has been fraudulently obtained or used, you will be treated as not having a valid Ticket and Condition 6.1(b) above will apply. We will check your Swift card, refund you for your new ticket and send you a new Swift card in the post. Except as provided in these Conditions, we shall not be liable to you or any third party for any loss, damage, liability, cost or expense suffered by you or any third party as a result of any alteration, cancellation or withdrawal of any Service by us, or any delay to any Service, or termination of any Service. (f) Refund charge: We will make an administrative charge of 5 per passenger (or such other charge as we may specify from time to time) for giving a refund and cancelling your Ticket except if the refund is made because of a cancellation or withdrawal of a Service as detailed in Condition 9.2 or if covered free of charge by the Special Conditions. Carriage and assistance of wheelchair users & users of mobility scooters is provided in accordance with our published code of conduct, titled Disabled Code of Practice which is available upon request from our Assisted Travel Helpline or at www.nationalexpress.com. We strongly recommend that you bring a car seat appropriate to your child's age, but ask you to take responsibility to fit the seat. Updated 16:37, 16 SEP 2021. Our Sustainable Development ambitions address some of the most challenging issues facing society. Where the select your seat option is available for: (i) the particular Service on which you wish to travel; and (ii) through the sales channel that you are using to make your booking, you may, subject to availability, select a particular seat on that Service. (d) Other action: The actions we may take in respect of persons travelling without a valid Ticket set out in this Condition 6 are not exclusive and we reserve the right to take any other action we consider appropriate, including prosecuting any person travelling without a valid Ticket or reporting the incident to the police for investigation or prosecution. Local Bus Services | NX Bus West Midlands Single ticket offer extended! (b) Prohibited behaviour: You must ensure that you do not: (i) Behave in a way that is, or is perceived to be, abusive or threatening to any person or otherwise in a disorderly way; (ii) Conduct yourself in a way which does or may endanger yourself or any other person; (iii) Obstruct or interfere with any driver or other crew on a Coach, or any National Express representative, in the performance of their duties or fail to comply with their instructions; (iv) Behave in a manner which causes discomfort, inconvenience, danger, damage or injury to any other person or to property on board any Coach or at any Station or to any Coach or Station; (v) Obstruct or allow any of your Luggage to obstruct any aisle or emergency exit on any Coach; (vi) Play any music players, musical instruments or electronic devices that are audible and distracting or annoying to any person on any Coach, or which interfere with, or render less audible, any public address system or other equipment; (vii) Take onto any Coach, or into any Station, any alcoholic drinks or drugs (other than medicines) for the purpose of consuming them, or consume them on any Coach or in any Station; (viii) Board any Coach whilst under the influence of alcoholic drinks or drugs (other than medicines); (ix) Smoke (including substitute smoking materials such as electronic cigarettes) onboard any Coach or at any Station; (x) Board any Coach whilst you are seriously ill or suffering from any serious contagious illness; or. The refund wont be the exact amount left on your pass. Make sure you supply all the information necessary to ensure that your appeal is assessed correctly. (d) Please note that we sell some Tickets which may be partly or completely non-refundable. Does anyone know an A/A* essay structure RS 10/15 makers? content you might be interested in. If you do not have your Notice please contact Customer Services using the Contact Us form. Failure to produce such evidence could result in the person travelling on the Child Ticket, or the person accompanying that person, being required to pay the full adult fare for the Journey(s) permitted by the Ticket (unless that person qualifies for any other discounted or concessionary travel). (c) Storage of left and lost Luggage or other items of property: We shall be entitled to open and examine any left or lost Luggage or other items of property to seek to ascertain who it belongs to and/or for health and safety and/ or security reasons.
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